The other day I Found A Fix for a recent problem I was having. The issue is described as follows;
My Windows Vista machine kept shutting down unexpectedly. The only indication of the cause was the following message in the event viewer;
“The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable”
Thankfully, I was able to resolve the random reboots by doing the following;
Open the registry editor (start, run/ search, type regedit and enter).
- Go to Go to HKEY_USERS\S-1-5-18\Printers.
- Right click and create a new key named ‘Connections’.
I would like to acknowledge the article here in finding this solution. I hope you too have found a fix!