DVD drive not working. HP CDDVDW TS-L633N.

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

My DVD drive from my HP G61 Laptop was not working. It was missing from My Computer. It was fine from the BIOS but an exclamation marked in device manager registered the drive as not available. The message in device manager read as ” Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”.

Thankfully Microsoft have an automated fix for the problem. You get it here.

I hope you too have Found A Fix!!!

automatically locate and delete normal.dot

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

Everytime I try to locate and delete NORMAL.DOT, it takes far too long and when there are various user profiles this makes it even more difficult.

Here’s a simple command prompt which will automatically locate and delete all NORMAL.DOT files on your computer.

1. Open a command prompt. Start, Run, type CMD and hit enter.

2. In the black dos prompt, type   cmd /c “c: & cd c:\docume~1 & del normal.dot /s”  and hit enter.

3. This will delete all entries of NORMAL.DOT which will then be automatically recreated by MS OFFICE.

I hope you too have found a fix!

NTL Broadband Router Username and Password

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

While trying to login to my NTL router, I could not find the default username and password.

To access the router;

1.  Open internet explorer, type 192.168.1.1 and hit Enter.

2. You’ll be prompted for the username and password. Just leave both blank and hit Enter.

If you access the Setup section, you can modify the wireless SSID & password, etc…

I hope you too have found a fix!

Word, Excel, Outlook mouse pointer constantly busy – Office 2007

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

When using any MS Office application I would find that the mouse pointer was constantly busy and the pc would come  to a crawl.

The fix for me was to;

1. Stop the print spooler service. (Start, Run, Services.msc). At this point you’ll notice the mouse issue is gone.

2. Either delete and reinstall the printer (or the offending one). Or reinstall the correct driver. If you have multiple printers, you can find the bad one by changing the default printer to another one and restarting the printer spooler service. Repeat the steps until the issue reoccurs. Once the bad printer has been removed, your office applications should return to normal.

I hope you too have found a fix!

Random computer reboot on Windows Vista

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

My Windows Vista machine kept shutting down unexpectedly. The only indication of the cause was the following message in the event viewer;

“The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable”

Thankfully, I was able to resolve the random reboots by doing the following;

 Open the registry editor (start, run/ search, type regedit and enter).

1. Go to Go to HKEY_USERS\S-1-5-18\Printers.
2. Right click and create a new key named ‘Connections’.

I would like to acknowledge the article here in finding this solution. I hope you too have found a fix!

Configuring DDNS on an Eircom Netopia Router

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

I wanted to setup a DYNDNS.ORG account on my Eircom Netopia 3347NWG ADSL modem. There are no settings on the router itself for this. Luckily however, I found that I could add it using the following steps.

1. Open Internet Explorer and login to your router. It’s usually 192.168.1.254.
2. Go to Expert Mode, Configure, Advanced and Router Password. Create an admin router login with password.
3. Open a command prompt. Start, Run, type CMD and hit enter.
4. Type telnet 192.168.1.254

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SBS Server 2003 Licenses Revert to 5 on Low Disk Space

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

My Small Business Server 2003 suddenly for no apparent reason reverted to its original 5 user licenses. I had actually lost 15 CALS without any obvious cause. The only other issue with the server at the time was low disk space.

It turns out that this is a known bug that occurs when an SBS Server runs low on disk space on the OS drive. It can also stem from improper AV Scanning/Removal or poor system resources, etc.

To fix your licensing problem please follow these steps.

1. Find licstr.cpa & Autolicstr.cpa files under thew c:\windows\system32 folder.

Note: Make backup copies of these files to C:\Temp just to be safe.

2. Rename the original licstr.cpa to licstr.old.
3. Rename autolicstr.cpa file to licstr.cpa.
4. Restart the License Logging Service. Start, Run, Services.msc, locate the service and restart.
5.Goto Server Management Console -> Licensing, refresh the page and you should now have your original licenses in tact.

I hope you too have Found A Fix!

How to change the port address for using Remote Desktop Connection (RDP)

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

I needed to be able to access more than one pc in the office network remotely using Remote Desktop Connection. Since RDP is set to use port 3389 I had to make several changes.

1. Change the default port number on the second (listening) computer. To do this;

- Start Registry Editor. [Start, Run, Regedit]
- Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber
- On the Edit menu, click on Modify, and then click Decimal.
- Type the new port number, exampleand then click OK.
- Quit Registry Editor and restart the computer.

2. Modify the router to port forward this new port number to the specified IP address of the specific machine you are trying to connect to.

Note: You should ensure that both router firewall and software firewall allow access via this port.

 3. Make sure you specifiy the new address:port when connecting over RDP.

I hope you too have Found A Fix!

Expect log sequence ‘xxx’ but found ‘SERVER\Microsoft Information Store\ First Storage Group\xxxx.log Ahsay backup

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

The ahsay online backup failed with the message “Expect log sequence ‘xxx’ but found ‘SERVER\Microsoft Information Store\ First Storage Group\xxxxx.log”

The solution and description to this error is set out below;

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Default password for Equipo Router from Vodafone

The other day I Found A Fix for a recent problem I was having. The issue is described as follows;

I could not login to my broadband router from Vodafone.  Its an Equip Router. The  default login page is here; http://192.168.1.1

The username and password that I found in the end was;

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